Terms of Service

1. Acceptance of Terms

By accessing or using any services provided by Enodrop LLC ("Enodrop," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

These Terms apply to all users of our platform, including beauty industry business owners, salon operators, and any other clients who subscribe to our GoHighLevel-powered SaaS solutions.

2. Description of Services

Enodrop LLC provides productized software-as-a-service (SaaS) solutions built on the GoHighLevel platform, including but not limited to:

• CRM and contact management tools
• Automated booking and appointment scheduling systems
• Marketing automation and email/SMS workflows
• AI-powered communication assistants
• Website and landing page builders
• Review management and reputation tools

Services are offered under three tiers: Essential, Growth Suite, and VIP, each with specific features as described on our pricing page.

3. Account Registration

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security.

4. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan. All payments are processed securely through Stripe.

• Monthly plans renew automatically each month.
• Annual plans renew automatically each year at the then-current annual rate.
• All fees are non-refundable except as expressly stated in our refund policy or required by applicable law.
• We reserve the right to modify pricing with 30 days' written notice to active subscribers.

Failure to pay may result in suspension or termination of your account.

5. Acceptable Use

You agree not to use our services to:

• Send unsolicited bulk messages (spam) or violate any anti-spam laws including TCPA and CAN-SPAM
• Engage in any illegal or fraudulent activity
• Infringe on the intellectual property rights of others
• Transmit malicious code, viruses, or harmful data
• Resell or sublicense our services without written authorization from Enodrop LLC
• Attempt to gain unauthorized access to our systems or other users' accounts

6. Intellectual Property

All content, software, workflows, templates, and materials provided by Enodrop LLC are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use these materials solely for your business operations under an active subscription.

You retain ownership of all data and content you input into the platform. By using our services, you grant Enodrop LLC a limited license to use your data solely to provide and improve our services.

7. Limitation of Liability

To the fullest extent permitted by law, Enodrop LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or business interruption, arising out of your use of or inability to use our services.

Our total cumulative liability for any claims arising under these Terms shall not exceed the amount you paid to Enodrop LLC in the three (3) months immediately preceding the claim.

8. Termination

Either party may terminate these Terms at any time. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period.

We reserve the right to suspend or terminate your account immediately and without notice if you violate these Terms, engage in fraudulent activity, or fail to pay fees when due.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Illinois.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Terms.