Privacy Policy

Last updated: April 16, 2026

1. Information We Collect

Enodrop LLC ("we," "us," or "our") collects information you provide directly when you use our services, visit our website, or communicate with us. This includes:

• Personal Information: Name, email address, phone number, business name, and mailing address.
• Account Information: Login credentials, subscription plan details, and billing information.
• Communication Data: Messages sent through our platform, form submissions, and support requests.
• Usage Data: Pages visited, features used, device information, IP address, browser type, and referring URLs.
• Phone Numbers: Mobile and business phone numbers provided for SMS communications, missed call text-back, appointment booking services, support notifications, and marketing communications where consent is provided.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and platform features.
• Process transactions, send invoices, and manage your subscription.
• Send appointment reminders, booking confirmations, service notifications, and account-related updates via SMS and email.
• Send promotional messages and marketing communications where you have provided consent.
• Respond to your inquiries and provide customer support.
• Analyze usage patterns to improve user experience and develop new features.
• Comply with legal obligations and enforce our Terms of Service.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., payment processors, hosting providers, CRM infrastructure providers, and SMS delivery services).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. SMS / Text Messaging

Program Description: Enodrop LLC offers SMS/text messaging services to clients and prospective clients. These messages may include appointment reminders, booking confirmations, missed call text-back notifications, Google review requests, service updates, account notifications, support communications, and promotional offers related to our services.

Opt-In: You may opt in to receive SMS/text messages from Enodrop LLC by submitting a website form and manually checking the consent checkbox, using our booking system, completing checkout, or otherwise clearly consenting to receive text messages from us. Consent is not a condition of purchase.

Message Frequency: Message frequency varies based on your account activity, appointment schedule, service use, and communication preferences.

Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan and any applicable charges.

Opt-Out: You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from our program. Opting out of SMS does not affect other communication channels (email, phone calls).

Help: For help or questions about our SMS program, reply HELP to any message, email us at [email protected], or call us at +1 (312) 313-2663.

Consent Protection: SMS opt-in consent and related mobile information are not sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.

5. Mobile Information Sharing

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (SSL/TLS), secure storage, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (312) 313-2663
• Address: Enodrop LLC, 2555 Lincoln Hwy, Olympia Fields, IL 60461