Privacy Policy

1. Introduction

Enodrop LLC ("Enodrop," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, business name, and business type when you create an account or sign up for our services.
• Business Data: Customer contact information, appointment records, and communications you manage through our platform.
• Payment Information: Billing details processed securely through our payment processors (Stripe). We do not store full credit card numbers.
• Communications: Messages, support requests, and feedback you send us.
• Usage Data: Information about how you interact with our platform, including log data, device information, and analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and support communications
• Respond to your comments and questions
• Analyze usage patterns to improve user experience and develop new features
• Comply with legal obligations and enforce our Terms of Service

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (GoHighLevel, Stripe, etc.) under confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time by contacting us.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our services.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.